§ 1 Area of application

All orders via our online shop are based on the following General Terms and Conditions.

§ 2 Contract partner, Contract closure

The purchase contract is concluded with SQOOM Global AB.

By placing the products in the online shop, we submit a binding offer to conclude the contract. You can initially place our products non-binding into the shopping cart where you are able correcting your entries any time before submitting your binding order. The contract is concluded by clicking the order button to accept the offer of your selected goods contained in the shop cart. Immediately after order has been sent, you will receive a confirmation e-mail.

A binding contract can also previously conclude as follows:

If you have chosen credit card payment, the contract is concluded at the time of credit card debit.

Available contract languages are German and English.

We save the contract text and sending your order details and our terms and conditions by e-mail. You can also view the terms and conditions on this page at any time. You can view all your previous orders in our customers log-in area.

§ 3 Conditions of delivery

Shipping costs are added to your order. More information about the amount of shipping costs you can find under www.sqoom.de/onlineshop/en/Delivery-and-Payment/

No delivery to packing stations.


§ 4 Payment

The following payment methods are available in our online shop:

Credit card

Your credit card will be charged with completion of your order.

§ 5 Guarantee

The guarantee is provided according to the legal regulations. Information about any applicable additional warranties and exact or special terms can be found directly on product page and on special information pages in the shop.

§ 6   Alternative dispute resolution acc. to Article 14 (1) ODR-VO (Platform of the EU Commission regarding online dispute):

The European Commission offers a platform for online dispute resolution which can be found under https://ec.europa.eu/consumers/odr/. Customers have the possibility to use this platform to resolve disputes. We are generally prepared to participate in an out-of-court arbitration procedure.